Shipments and returns
Packages are generally dispatched within 24hours after receipt of payment and are shipped via various UK based couriers with tracking options and are dropped-off requiring a signature.
Once your order has been booked with the appropriate courier, you will be informed that very day of the company and your personal tracking number.
With regards to all items sold by JustMotorcycleTyres, we accept any returns made within a 14 day period of delivery providing of course, the item/s are still brand new, unused and unfitted however the case may be. Please make sure the original packaging is intact. Please be so kind as to send an e-mail with your requirements to email@example.com. All return postage and package costs are your responsibility unless the wrong item was sent. Once items are inspected then a credit will be raised. In the rare event an item has been used and found faulty, an Application Form For Tyre Examination (BRMA) has to be filled in. The tyre needs to be returned to us at the cost of the customer. Once the tyre has been examined by the manufacturer and there is a genuine fault, a replacement or part discount will be arranged at the discretion of the manufacturer. If the return is not due to tyre fault but just a return, due to being purchased in error for example, a refund of the tyre will be due to the customer minus £7.50 which is our original shipping cost included in the price of the product.